The package is a pay-as-you-go system that is considerably cheaper than employing your own receptionist! A ‘live’ operator will answer your calls in your company name 24x7.
Giving the caller the impression that they are calling your company; the information captured is then passed, seamlessly, to you via email .
A daily summary report can be scheduled to arrive just before you do at the office and inform you of any calls you missed
The operator will answer the phone with your chosen salutation and can supply the caller with any information you wish. Our FAQ section is instantly available to the operator and can contain fax numbers, mailing addresses, website details, email addresses etc.
Operators are constantly monitored and are trained to a very high level. Also, for your convenience, all calls are recorded; if a matter should become contentious we can email you the file to be played back using media player
More complex solutions can be provided but all bespoke works would be quoted once all details have been gathered and assessed.
Our highly trained operators can provide that first, all-important human contact with your business. Not only will they create a wonderful first impression but actively sell and promote your services, as if they were your own staff.
Subscribing to Call Answering could not be easier and no special equipment is required. We supply you with a line on our switch, exclusively for your use. You may use that number if you wish, or simply divert your business line to that number, whenever you wish.Our IT department and Client Manager can have you ‘Live’ within 24 hours. Much quicker if your requirements are simple.
Services
Media response for marketing campaigns.
Sales and Order taking.
Breakdown and service call out
Security monitoring and polling
Telemarketing
Fully web enabled
Specialists in 24 hour emergency 'call out' and escalation management
Calls answered in your company name using your preferred greeting
Simply field calls and take messages when your busy.
Benefits
Fully recorded All calls both incoming and outgoing are recorded. Should a call become contentious, or an issue arises concerning the content of a call, a recording of that call can be emailed direct to you.
Call Answering has become one of the souths leading Telephone Answering Companies. Our prestigious client list is evidence of Call Answering is a new product launched by Hotchilli Communications whose clients include, Norwich Union, Ford, Ericsson, Saatchi and Saatchi, Spar, Oxford University and Price Water House Cooper to name a few.
Our prestigious client list is evidence of our trusted reputation and competitive pricing structure.
Call Answering Specialise in:
Out of hours emergency call out, breakdown and emergency escalation procedures.
ur trusted reputation and competitive pricing structure.
Our record is one of Quality, accuracy and clarity
Our skilled and experienced staff answer calls promptly in your company name, endeavouring always to ensure a courteous and efficient response coupled with a high level of customer care.
Our commitment is to leave you free to get on with your business knowing that your calls are handled efficiently until you have the time to deal with them.
" TO RECIEVE MORE INFORMATION CALL 08000409999 TODAY"
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